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Free Estimates DISCOVER THE
CSN ADVANTAGE
Every collision repair business needs support in some way. Join our network of industry-leading independent shop owners from coast to coast, and truly OWN your operation.
DISCOVER THE
CSN ADVANTAGE
Every collision repair business needs support in some way. Join our network of industry-leading independent shop owners from coast to coast, and truly OWN your operation.
A Premier North American Collision Repair Network
CSN Collision provides corporate-level support to independent and dealer collision repair facilities, helping them stay competitive in a constantly evolving market. CSN Collision enhances operational performance and efficiency for its network shops through a range of services and programs, including data tracking, performance training, coaching, assessments, vendor partnerships, insurer and OE certification relationships and rebate programs. Additionally, CSN offers powerful marketing solutions, group insurance, benefits programs, and more.
The industry is changing at a faster pace than we’ve ever experienced. To stay on top of it, you need as many resources as you can get. Being part of CSN Collision has helped provide me with the tools and additional resources I need to help my locations grow.
Jerald Stiele
CSN Collision MSO in Minnesota
Unlock New Levels Of Success For Your Business
With the complexities of new vehicle technologies and all of the moving pieces the collision industry has to stay on top of, it can be challenging to address it alone these days. When you join CSN Collision, our staff is focused on supporting you and your team.
Join the CSN Collision network today and unlock a suite of exclusive services designed to accelerate your business success:
- Field Operations Support
- Recruitment Services
- Marketing Support
- OEM & Insurer Partnerships
- Learning Management System
- Vendor Rebates
Grow Your Collision Repair Business
Our network of collision shops across the United States is growing. CSN is actively recruiting independent and multi-location body shops to join our network across all U.S. markets. We are looking for shops that take pride in offering customers a best-in-class experience, strive to have a strong business model, and are searching for unparalleled service and support from joining our affiliate network.
We have some fantastic partnerships and programs that can be leveraged through our vendor network. Find out how we can assist with your business growth.
Contact us today to schedule a meeting with our business development team or complete the online application to get started!
OE Certification Assistance
With changes in vehicle technology and advanced driver-assistance (ADAS) systems, OEM certifications are becoming critical to restore a vehicle to its pre-accident condition and ensure a proper, safe repair for customers.
Staff Recruiting
CSN assists affiliate locations recruit front office staff, collision repair and refinish technicians, CSRs, estimators, and other needed positions. We work closely with shop owners and managers to find the best fit for your business.
Performance Solutions
CSN Collision provides tailored one-on-one Smart Performance coaching for CSN location owners, authorized managers, and corporate staff to help effectively develop their businesses and operate more successfully.
Make The Collision Repair Experience
Better Today Than It Was Yesterday
Objectives
CSN’s mission is to develop a powerful brand that is “top of mind” in the marketplace. This includes improving customer satisfaction and increasing business performance through the use of standard operating procedures (SOPs). Since our inception, we have continually developed quality referral relationships with insurers, fleets, OEMs and consumers. We are also market leaders in the efficient processing of collision repair claims.
Commitment
CSN Collision is committed to continuous improvement of shop performance through regular reviews, coaching and auditing of key performance indicators. These include customer service index (CSI), cycle time/touch time, severity, parts usage, and technician and insurer performance. We take pride in communicating with our insurance and OE partners to enhance the policyholder claims process and increase CSI and retention.
Consistently Improving The Auto Body Repair Process
CSN auto body repair shops are dedicated to being the preferred collision repair centers in their market areas. They work hard to consistently improve the repair process utilizing CSN’s unique Smart Performance System Data Tracking System, which is designed to deliver the results, technical training, and management expertise that insurers require.
The Smart Performance System Data Tracking System, based on Lean and Theory of Constraints principles, provides a single point of contact with insurance partners. It tracks “Keys to Keys” and administration processes from initial customer contact through delivery. The tracking system includes training and coaching on standard operating procedures (SOPs), a key performance indicator (KPI) dashboard, and individual shop and group analytic reporting. Throughout the process, there is consistent communication with our insurance and OEM partners to enhance the policyholder claims process and increase customer service index (CSI) and retention.
Trusted Service
Providing responsive and ethical service, doing “whatever it takes” to earn the trust of their customers and insurance partners.
Relationships
Maintaining positive, long-term relationships with insurance partners, resulting in a “seamless” auto body repair experience.
Trained & Certified
Operating professional, clean, and modern repair facilities with I-CAR trained and ASE Certified collision repair technicians.
Advance your business with CSN Collision
CSN Collision body shop partner locations are single and multiple independent and dealer-owned collision repair centers whose owners seek to take their success to the next level. Ready to advance your business with a CSN partnership? Complete the form below and a CSN business development team member will contact you.